For years, I’ve introduced clients to the change curve - first learned as the Kubler-Ross model during my MBA at Lancaster. It’s a powerful tool for understanding how people navigate major life changes or organisational shifts. I’ve taken clients through it countless times. Fast forward to yesterday, when I’m sitting in my local Costa (other coffee shops are available) wondering why the project I’m working on feels so tough. Then a blinding glimpse of the obvious!...

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