It’s time to focus on

Your Business Mindset

Call Allan Smith on 07789 077571 or email

Generating a business breakthrough

Business owners often want to spend time working on their business rather than in their business, but rarely seize the opportunity to do so. That’s what this format is all about. Typically, I’ve already coached one or two people within the business, so they have firsthand experience of how effective coaching can be.

Step 1: Gathering Honest Feedback

Before we meet, I collect confidential feedback from people in your business to understand the issues they see as holding the business back. Often, their perspectives differ from yours, the business owner.

For instance, senior leaders of a software company in San Francisco once believed high turnover among new graduates was due to a lack of understanding of the business strategy and their roles. The real issue? The recruits felt isolated and homesick.

Step 2: Addressing the Elephant in the Room

Sometimes, the biggest block to growth is the business owner. During a recent assignment, several people expressed that the owner’s behavior was demotivating and causing stress throughout the company.

A memorable quote was, “I really wish we could have the genius part without the twat part.”

Such brutal honesty is rare in day-to-day operations due to fear of job loss. Confidential, aggregated feedback, discussed anonymously, brings these issues to light.

Step 3: The Role of Independent Coaching

Unfortunately, not every business owner takes this feedback on board. One owner stopped responding to my emails after receiving critical feedback. “Speaking truth unto power” can be challenging, but it’s essential.

Step 4: Positive Feedback and Actionable Insights

Thankfully, most feedback is positive and provides a solid foundation for our sessions. Often, valuable suggestions for improvement emerge, previously lost in the daily grind.

My accountant once had a poster of a man being chased by an alligator, captioned, “It’s pretty difficult to remember that your primary goal is to clean the swamp when you are up to your arse in alligators.” This perfectly illustrates how day-to-day busyness can obscure the bigger picture.

Step 5: Clarity and Commitment

Over two days, the myriad issues you bring will start to group into key focus areas like people, product, and finance. What will surprise you is how simple and clear the solutions appear after thorough discussion.

You’ll leave with a clear plan of action, committed to following through and having thought through implementation issues.

Step 6: Ongoing Support

In the final hour, we’ll discuss whether you need ongoing support. This can range from occasional phone calls to regular meetings or assistance with specific projects.

The Real Lesson Here

When you’re ready to step back and plan the next phase of your business, give me a call or drop an email to arrange an initial chat. Taking the time to pause, reflect, and strategise can transform your business.

At Your Business Mindset, we focus on uncovering the root causes of performance issues. We won’t teach your people new techniques; instead, we identify what’s holding them back. Each person will then develop their own system to meet the business’s needs. When people create their own solutions, they take ownership and drive their own performance.

Want to learn more about how we can help your business? Call or email me to discover our approach and see how your business can benefit from our expertise and experience.

#businesscoaching #mindset #employeeengagement